Are there minimum age requirements to attend?

We are happy to host bee lovers of all ages, however, we will not have  kids’ bee jackets until Mid-May and can not offer them until then. This event is best for kids 8 and up. All minors must be accompanied by an adult.

What’s the refund policy?

Due to the limited number of these events, we are not able to offer refunds. Please make sure you are able to attend before you make your purchase. If you cannot participate, you may transfer your ticket to someone else. 

Do I have to bring my printed ticket to the event?

Nope. In fact, we prefer you just bring your phone and show us your e-ticket. Save some paper. If you must print your ticket, we won’t judge. 🙂

Inclement Weather & Cancellation Policy?

If the weather looks like it will not be cooperating on the day of your tour, we will email you 12-48 hours ahead of time and let you know if the tour is canceled. We are not able to open the hives when temperatures are below 60 degrees, windy or rainy. If we have future dates to offer and you accept, we will transfer your ticket to the new date. If you cannot make it to a future tour date, we will issue you a refund.

We will also follow this protocol if there are any other reasons we have to cancel the tour. Besides an ‘act of god’ or our own decision to cancel a tour, there are no refunds if you cannot attend a tour for reasons beyond our control. We appreciate your understanding.

What if I’m allergic to bees?

Our short answer is that this is not the tour for you. Stings are always a risk during this kind of activity and as such, you participate at your own risk. While our bees our gentle and stings are very rare, it can still happen.

How do we keep our participants safe?

Safety is the main focus throughout the tour.

We will brief you on proper protective gear and safe ways to move and stand around the hives.

We carry a first aid kit for minor cuts or abrasions, however, we cannot administer any medications due to liability concerns. We DO NOT carry EpiPens, Benedryl or any other medication.In the case of a serious reaction, we will contact 911 for emergency services.

Any participants exhibiting reckless or harmful behavior to themselves, the bees or most importantly, anyone on the tour, will immediately be asked to leave.

What should I bring?

We recommend wearing loose-fitting long pants and shirts and closed-toe shoes. (Yoga pants or tight fitting clothes are not a good option).

Also recommended to wear light colored clothing (the bees react negatively to dark colors).

Do not wear perfumes or heavily scented lotions.

Do not wear constrictive jewelry like rings or tight bracelets. If stung, body parts that swell may be injured by constrictive jewelry.

Waivers

Signed waivers are required to participate, no exceptions! Please fill it out online before the event. 

Arrival:

Please arrive 5-10 minutes early and park in designated area.

For any questions not covered here, please contact us by email at info@baybeehives.com. Thanks!